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Enterprise sent me a bill for “hidden” damage

When Frederick Dintzis returns his rental car to Enterprise, it tells him the car looks fine. But four hours later, all is not well. The underside of his car has been damaged, it claims. It wants him to pay for the repairs. Is that fair?

Am I responsible for damage under my rental car?

Brad Joiner discovers a damaged underside to his Enterprise rental after he parks it in his driveway. He's sure it isn't his fault, but the car rental company begs to differ. It wants him to pay $826.

Yes, you can still fight a bogus car rental damage bill – here’s how

Don’t mess with Barbara Kotzin.

Losing it over car rental “loss of use”

After Ben Harris dropped off his Mazda 3 rental at the airport in Maui last December, a Hertz agent pointed to some scuffed paint on the underside of the front bumper. Although the employee asked Harris to fill out an incident report, he assured Harris that it was just a formality, and that he wouldn't get a bill for the damage.

Could the Canadian car rental scandal spread?

Something about the $667 repair bill that Enterprise Rent-a-Car recently sent Jerry Bitting looked suspicious to him.

The latest car rental scam: hail damage?

A few years ago, car rental companies made a small but profitable change to their contracts. They said if one of their vehicles was damaged by an Act of God, you were on the hook for the car.

Should I settle this damage claim with National?

Mike Kay needs your help.