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    “It’s amazing to me that Enterprise can get away with this”

“It’s amazing to me that Enterprise can get away with this”

You’ve probably heard Karen Moyer’s story before.

Are consumer advocates about to go extinct?

Henry Sheng makes me feel like a failure.

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    Is Enterprise trying to “scam” her for damage she didn’t do?

Is Enterprise trying to “scam” her for damage she didn’t do?

Cases like Amanda Chambers’ are never easy.

Enterprise sent me a bill for “hidden” damage

When Frederick Dintzis returns his rental car to Enterprise, it tells him the car looks fine. But four hours later, all is not well. The underside of his car has been damaged, it claims. It wants him to pay for the repairs. Is that fair?

Am I responsible for damage under my rental car?

Brad Joiner discovers a damaged underside to his Enterprise rental after he parks it in his driveway. He's sure it isn't his fault, but the car rental company begs to differ. It wants him to pay $826.

Yes, you can still fight a bogus car rental damage bill – here’s how

Don’t mess with Barbara Kotzin.

Losing it over car rental “loss of use”

After Ben Harris dropped off his Mazda 3 rental at the airport in Maui last December, a Hertz agent pointed to some scuffed paint on the underside of the front bumper. Although the employee asked Harris to fill out an incident report, he assured Harris that it was just a formality, and that he wouldn't get a bill for the damage.
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