Airlines offer waivers of their often incomprehensible rules all the time. Robert Lytle wants this to be one of the […]
Sometimes, airlines reveal their true feelings about you with a simple word or phrase.
Given my backlog of cases, it's unusual to cover about something I just heard about a few hours ago. It's even more unusual to redact the name of both the passenger and the airline.
When it comes to air travel, there's a growing rift between informed and uninformed passengers.
Do you suffer from upgrade guilt when you fly in first class? You probably do -- and if you don’t, you should.
Here's a New Year's resolution we can probably all agree on: Don't be a jerk when you're on the road.
No one likes to start the New Year on the wrong foot, especially if it means you'll be treated a little bit less special by your preferred airline. But that's exactly what Matin Nazir is facing.