Sometimes, airlines reveal their true feelings about you with a simple word or phrase.
Given my backlog of cases, it's unusual to cover about something I just heard about a few hours ago. It's even more unusual to redact the name of both the passenger and the airline.
When it comes to air travel, there's a growing rift between informed and uninformed passengers.
Do you suffer from upgrade guilt when you fly in first class? You probably do -- and if you don’t, you should.
Here's a New Year's resolution we can probably all agree on: Don't be a jerk when you're on the road.
No one likes to start the New Year on the wrong foot, especially if it means you'll be treated a little bit less special by your preferred airline. But that's exactly what Matin Nazir is facing.
You don't have to fly frequently to know the airline industry has some of the most ridiculous rules in the travel business. But if you fly enough, you may not have to follow all of them.