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Did United offer me compensation for a rough night in the ballroom?

Amanda Ellis says she was "very upset" after her United Airlines flight from Honolulu to the Marshall Islands was canceled because of a sick crewmember.

3 surprises lurking in your airfare — bet you don’t know what they are

Your airline ticket isn’t what it seems to be. I’m reminded of that whenever I hear from readers like Heidi […]

Government set record for airline fines in 2012 — is that good news for passengers?

A more activist Transportation Department, which set a record in 2011 for the number of fines it issued against airlines […]

Should I have been charged extra for my checked luggage?

Deborah Bouchette researches the luggage rules for an upcoming flight, but is surprised by a 200 Euro fee to check her bag, anyway. Her airline says she should get a refund -- so why isn't she?

Travelocity promised me a refund — did it do enough?

Thank goodness for the new 24-hour rule. That’s what Joan Weiner thought when she booked an airline ticket from Philadelphia […]

What’s wrong with air travel?

What’s your biggest airline problem?

What to do when your airline tells you to shut up

Ryan Ludtke's family vacation in Fort Myers, Fla., ended on a bad note when they flew back to Chicago on Spirit Airlines.