Bank of America gets more than its fair share of complaints. But Ann Rieke just had a terrific experience with […]
What's an immigration stamp worth? If you said $61.55, you must know Nancy Bestor. She's been fighting with her credit card over a tax refund after a recent trip to Italy, and she wants me to help.
"You killed the bird,” the pet-store owner barked, pointing an accusatory finger at me.
Enterprise Holdings, which owns and operates the largest fleet of rental cars in the world under the Alamo Rent A Car, National Car Rental, and Enterprise Rent-A-Car brands, will announce tomorrow that it is ending its relationship with Orbitz.com and its sister site CheapTickets.com on April 1 after "months of difficult discussions." I asked Pam Nicholson, the president and chief operating officer of Enterprise Holdings, to explain the decision and what it means to travelers.
Maybe you've been following the cockfight between Cablevision and Fox. Maybe you're one of the millions of customers affected by the outage as the two companies battle over rates.
The Crowne Pointe Historic Inn is described as a "classic 140 year old Cape Cod Sea Captain's estate" in Provincetown, Mass., and Carolyn Boschi was looking forward to her stay at the upscale resort. Then her father-in-law died unexpectedly, and she asked the hotel's owners if they could apply her deposit toward a future stay.
One of the most common misconceptions about resolving a service problem is that it's hard work. It doesn't have to be.