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The dinging didn’t stop until we landed in Venice

The first-class seats on US Airways flight 714 from Philadelphia to Venice on Sept. 18 looked like ordinary first class seats. They felt like ordinary first class seats. But they were anything but ordinary.

Ridiculous or not? Just ignore those dings and dents – your bill is in the mail

With all the recent stories about questionable damage claims on rental cars, it’s no surprise that motorists like Mike Weaver would insist on inspecting his vehicle before renting it. Or that he expects to note every ding and dent before he drives away.

Enterprise’s Van Horn: Vehicle damage recovery is “not a profit center”

Roger Van Horn is the vice president for corporate loss control at Enterprise Holdings, which owns Enterprise, National and Alamo. Since I've received a lot of recent questions about car rental damage claims -- many from Enterprise customers -- I wanted to ask him a few questions about what happens when a car is dinged or scratched.

Is this the end of the car rental “ding” scam?

Recent news that Hertz would begin photographing its rentals got me wondering: What about the "ding" scams that have made the car rental industry millions of dollars over the last few years?

Take a picture of your rental vehicle — your car rental company is

Next time you rent a car, take a picture of it. No, seriously. Whip out your digital camera and take a snapshot.
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