John Esser's recent return flight north "headed south," so to speak. He'd like the airline to make things right.
Delta promises Shirin Vakharia a flight voucher if she volunteers to take another flight. She does -- but where’s the scrip?
Flight delays happen. But the one experienced by Nigel Goring-Morris and his companion on their flight from Tel Aviv to Honolulu by way of Los Angeles was so long, and the initial compensation so inadequate, that I'm considering getting involved.
Here’s a complaint you don’t see every day. It comes to us by way of Alex Johnston, who was flying […]
A few minutes after Michele Loftin's recent commuter flight from Sacramento to San Francisco pushed back from the gate, it made an abrupt U-turn and returned to the terminal. A United Airlines crew member told passengers that the aircraft's de-icer test had failed, and the airline eventually canceled the flight.
Elizabeth Smith's Sears.com refund is missing in action. Can anyone find her money?
Amanda Ellis says she was "very upset" after her United Airlines flight from Honolulu to the Marshall Islands was canceled because of a sick crewmember.