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Left at the wrong airport after a cancellation

Should airlines compensate their passengers for delays? Before you answer, meet Melissa Bailey-Yoder, who lives in Waterbury, Vt., and was […]

British Airways abbreviated my vacation — what am I owed?

British Airways flight 68 from Philadelphia to London was canceled on July 8 — “technical” issues, as Brian Osborn recalls. […]

Who is responsible for your flight delay?

Even though Kurt Johnson doesn’t work for the TSA, that doesn’t stop him from lending a hand when he’s stuck […]

Held up on my honeymoon – do I deserve a refund?

Ashley and Eliza Murphy didn’t make their flight to Paris.

What’s the correct compensation for this Delta flight delay?

John Esser's recent return flight north "headed south," so to speak. He'd like the airline to make things right.

Bumped, but where’s my voucher?

Delta promises Shirin Vakharia a flight voucher if she volunteers to take another flight. She does -- but where’s the scrip?

Delayed by a day, and these flight vouchers aren’t gonna cut it

Flight delays happen. But the one experienced by Nigel Goring-Morris and his companion on their flight from Tel Aviv to Honolulu by way of Los Angeles was so long, and the initial compensation so inadequate, that I'm considering getting involved.