I have had a difficult time even focusing on things. I sent United an email a few weeks after his death, but months before his ticket credit was to have expired. I received a standard automated response that they would get back to me within 10 days on my refund request.
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Sandy Perozeni’s father was scheduled to take a two-week cruise on Celebrity’s Constellation last year.
He knew it would probably be his last vacation. He’d just undergone cancer surgery, but it was also his 55th wedding anniversary and he wanted to go, despite his pre-existing medical condition.
I use the term “pre-existing” medical condition because, unfortunately, her father died before he could set sail.
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Question: I’m hoping you can help, because I’m stuck in limbo with my request for a refund on a $950 nonrefundable ticket to Maui on American Airlines.
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Question: My friend Adam died March 3. He was disabled and lived with my family.
I called T-Mobile to notify it the day after his death. I was told that since he had no contract and was paying monthly that his account would simply cancel out for non-payment.
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He was wrong.
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Question: My grandfather recently passed away and I needed to travel to Austin, Texas, a few days later for his funeral. Because I was already scheduled to fly from Baltimore to Austin on American Airlines on Nov. 24 for Thanksgiving, I thought it would be easiest to just move my outbound flight up a few days to Nov. 19.
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Jennifer Kucinski lives in Kansas City. Her father lives in Orlando. Make that lived in Orlando.
A few weeks ago, she received devastating news that her dad had passed away unexpectedly. Compounding that tragedy was the fact that Southwest Airlines was trying to stick her with two overpriced plane tickets, a decision she calls “heartless.”
“Upon reaching the agent and explaining the situation, the first words out of the agents mouth were, ‘We don’t offer bereavement fares’,” she says.
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