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A missing vacation refund mystery – and a troubling resolution

If you thought that reading the terms and conditions on your next travel purchase is enough to keep you out […]

Get that “X” off your back by downloading a travel app (it’s not too late)

Doug Parker is the host and producer of two travel-themed shows — Cruise Radio and the Weekend Travel Show.

This is a sick way to spend your vacation

What’s worse than being stricken with stomach flu on vacation? Maybe it’s being quarantined on a cruise ship with hundreds of other passengers suffering from the same illness.

Betrayed by a company? Here are 5 secrets for avoiding it

The call between Frank Alioto and his favorite cruise line went down like something straight out of a made-for-TV drama. You know that turning point where the hero actually turns out to be the villain? Just like that.

Why can’t I change the name on my frequent flier award ticket?

Delta won't make a name change on a mileage ticket, endangering one family's cruise. Can this trip be saved?

What to do when your river cruise turns into a bus tour

It was supposed to be the vacation of a lifetime for Pat and James Frost — a river cruise in France on the Viking Europe, from Avignon to Chalon-sur-Saône. The retired couple from Concord, Ohio, even added three days in Paris to round off their bucket-list getaway.

Should my airline compensate me for a lost cruise?

It started with a simple misunderstanding.