What should we do about this royal non-flush?

Barbara Hazelip and her husband planned a special trip to celebrate their 62nd wedding anniversary.

They booked a cruise on a Royal Caribbean ship, the Radiance of the Seas. Picture it: the panoramic ocean views, dining, dancing, great ports, a special vacation for a special couple. Until you add a backed up toilet and a husband with health issues into the mix.

Those sure stop the romance in a hurry.

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Viking Cruise’s special air program is not so special

When Larry Lawrence and his wife booked a vacation on Viking River Cruises for next February, they chose the cruise line’s air package, which included a special 2-for-1 savings, with an upgrade to business class.

A flight with a low price, more legroom, Viking handling everything, and fewer worries seemed like a good deal. Lawrence’s experience is a reminder to consumers about the limits of promotional air packages from cruise lines. And it’s an opportunity for us to help with a few insider contacts.

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NCL takes $1,493 from a sick customer and leaves him with almost nothing — is that right?

Rob Rumohr was looking forward to his Western Caribbean cruise on the Norwegian Epic, with ports of call in Jamaica, the Caymans and Mexico.

“We had been planning a special vacation for several months,” he says. He was bringing his mother, who had been recently widowed, on the cruise.

“I needed to plan something for her to look forward to since I knew it was going to be especially difficult for her,” he says.
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