Dad passed away — is his cruise refund sunk?

Sandy Perozeni’s father was scheduled to take a two-week cruise on Celebrity’s Constellation last year.

He knew it would probably be his last vacation. He’d just undergone cancer surgery, but it was also his 55th wedding anniversary and he wanted to go, despite his pre-existing medical condition.

I use the term “pre-existing” medical condition because, unfortunately, her father died before he could set sail.
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29 comments

What to expect if you’re expecting to cruise

Bryan and Fola Nelson were excited about their upcoming five-night Bahamas cruise on the Carnival Fascination. It was to be their last vacation before the birth of their first child.

Then, not long before their scheduled departure, Carnival delivered some bad news: Not only would Fola Nelson be denied boarding, but the cruise line would also pocket her entire fare, minus port taxes.
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149 comments

Is this a cruise club bait-and-switch?

Azamara cruise. – Photo by Jonathan/Flickr Creative Commons
Even though having the words “cruise” and “club” in a single sentence are probably enough to make some of you scream “scam!” this one is may be different.
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50 comments

Don’t I deserve a refund for sailing on an infected ship?

Robert Dockery’s eastern Caribbean cruise on Holland America’s M.S. Maasdam got off to a bad start when it was delayed in order to conduct a “supersanitization.” It came to an even worse conclusion when Dockery and his wife became “deathly ill” with a gastrointestinal virus and remained in their stateroom, subsisting off Jell-O and toast.
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77 comments