Quantcast

Hey Royal Caribbean, where’s my refund?

Today’s story of corporate intransigence comes to us courtesy of Royal Caribbean. At least it does if Kara McMonagle is […]

Can I write a happy ending to this Celebrity horror story?

If they gave an award for the longest complaint letter, then Cornelia Stumpf’s missive to Celebrity Cruises would definitely be […]

A missing vacation refund mystery – and a troubling resolution

If you thought that reading the terms and conditions on your next travel purchase is enough to keep you out […]

Get that “X” off your back by downloading a travel app (it’s not too late)

Doug Parker is the host and producer of two travel-themed shows — Cruise Radio and the Weekend Travel Show.

This is a sick way to spend your vacation

What’s worse than being stricken with stomach flu on vacation? Maybe it’s being quarantined on a cruise ship with hundreds of other passengers suffering from the same illness.

Betrayed by a company? Here are 5 secrets for avoiding it

The call between Frank Alioto and his favorite cruise line went down like something straight out of a made-for-TV drama. You know that turning point where the hero actually turns out to be the villain? Just like that.

Why can’t I change the name on my frequent flier award ticket?

Delta won't make a name change on a mileage ticket, endangering one family's cruise. Can this trip be saved?