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Good News Guy
Is This Enough Compensation?
Should I Take The Case?
The Travel Troubleshooter
How a consumer advocate secured a refund — by calling a 1-800 number
The five stages of consumer rejection
Crazy July for consumer complaints rivals record — can you guess who won? (I mean, lost)
American Airlines retains consumer complaint lead
If you think consumer advocacy is easy, then read this
3 scary ways to beat the system for Halloween
Can you trust the Better Business Bureau?
Was Yogi Berra a consumer advocate?
On Your Side
Why you should become a real consumer advocate (not one of those fakes)
It’s time to awaken your inner consumer advocate
Discover the news that shapes this site – here’s how
Are consumer advocates about to go extinct?
5 things customers say during the holidays – and what they really mean
American customers have it bad – but here’s how it can be better
How to fix any customer service problem yourself
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