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What does a hotel owe me for construction noise?

All Robin Rosner wanted was a little peace and quiet when she checked into the Sheraton Centre in Toronto recently.

Help, my Hotwire hotel was a construction zone

To say Michael Weaver was unhappy about the hotel he booked through Hotwire recently might be an understatement. He paid for a 4.5-star hotel in South Beach, but instead checked into a construction site.

Why won’t RIU extend my hotel voucher?

When Dave Mootz checked into the RIU Playacar two years ago, he was greeted by trucks and construction workers where there should have been a quiet beach. The area was undergoing a much-needed beach restoration project — during his much-needed Mexico vacation.

Driving home for the holidays? You’ll get there — eventually

There’s good news and bad news for motorists this holiday season.

Deconstructing my honeymoon in Aruba

When Stefanie Rasimowicz finds out the pool at her resort hotel will be closed during her vacation, she faces the prospect of a ruined honeymoon. The hotel is apologetic, but offers her no alternative except to use another nearby pool. Can it do better? Should it?
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