All Robin Rosner wanted was a little peace and quiet when she checked into the Sheraton Centre in Toronto recently.
To say Michael Weaver was unhappy about the hotel he booked through Hotwire recently might be an understatement. He paid for a 4.5-star hotel in South Beach, but instead checked into a construction site.
There’s good news and bad news for motorists this holiday season.
When Stefanie Rasimowicz finds out the pool at her resort hotel will be closed during her vacation, she faces the prospect of a ruined honeymoon. The hotel is apologetic, but offers her no alternative except to use another nearby pool. Can it do better? Should it?