Kids, don’t try this shortcut to an airline upgrade at home

Attention frequent fliers: If you can’t get a confirmed upgrade on your next flight, don’t do what Jim Downey did.

He put a “hold” on two business class seats, in an effort to secure a better seat on an American Airlines flight to Paris — something that’s against the rules — and he got caught.

But did the airline overreact? Perhaps.
Continue reading…