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What does a hotel owe me for construction noise?

All Robin Rosner wanted was a little peace and quiet when she checked into the Sheraton Centre in Toronto recently.

A “royal” complaint with the right resolution? Maybe not

When an unstoppable force meets an immovable object, you get what happened to Paul and Cindy Bergeson on their 30th […]

Did United offer me compensation for a rough night in the ballroom?

Amanda Ellis says she was "very upset" after her United Airlines flight from Honolulu to the Marshall Islands was canceled because of a sick crewmember.

A long, bumpy ride to denied-boarding compensation

Tom Posch missed a weekend trip to Cleveland last summer after United Airlines overbooked his flight. Normally, travelers in Posch’s shoes would quietly accept the flight vouchers the airline offered as compensation.

Someone urinated on my airline seat — is this enough compensation?

Anything can happen on a plane. Anything did happen to Rita Auth when she boarded a recent flight from Dallas to Tucson.

What to do when your airline tells you to shut up

Ryan Ludtke's family vacation in Fort Myers, Fla., ended on a bad note when they flew back to Chicago on Spirit Airlines.

Help! Airline broke my wheelchair and ruined Hawaii vacation

It was supposed to be a vacation of a lifetime for Jane Gray -- a trip from Southwest England, where she lives, to Maui.