Alexey Laputin/ShutterstockQuestion: I attempted to exchange a camera we purchased for our honeymoon, which turned out to be defective and ruined all of our honeymoon photos. We were told that because the camera had been on sale, and the item has since returned to its regular price that we would need to pay an additional $100 to exchange the defective item with the exact same model.
The guest services representative, loss prevention person and the team leader (who continuously told us she was the store manager) were extremely rude and condescending while informing us of this fact. [continue]
