CLASS

Have travelers lost the class war?

Mikhail/Shutterstock
Mikhail/Shutterstock
Whenever an airline introduces new lie-flat seats for its richest customers or makes its “elite” level more elusive by restructuring its loyalty program, as has been happening lately, it sparks a predictable debate about the growing rift between the “haves” and “have-nots” in travel.

Next month, American Airlines will begin flying a new Airbus A321T between New York and San Francisco. It comes with lie-flat seats in the front of the plane and an espresso machine only for first-class customers.
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Charged for an online class I didn’t take

Not going back to school./ Photo by Harry Doyle – Flickr Creative Commons
Question: My daughter registered online for a class with the University of Phoenix and filled out a form for financial aid. She decided that the online course was not for her and never took the class.
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