Have travelers lost the class war?

Mikhail/Shutterstock
Mikhail/Shutterstock
Whenever an airline introduces new lie-flat seats for its richest customers or makes its “elite” level more elusive by restructuring its loyalty program, as has been happening lately, it sparks a predictable debate about the growing rift between the “haves” and “have-nots” in travel.

Next month, American Airlines will begin flying a new Airbus A321T between New York and San Francisco. It comes with lie-flat seats in the front of the plane and an espresso machine only for first-class customers.
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Charged for an online class I didn’t take

Not going back to school./ Photo by Harry Doyle – Flickr Creative Commons
Question: My daughter registered online for a class with the University of Phoenix and filled out a form for financial aid. She decided that the online course was not for her and never took the class.
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The Insider: How to book the right rental car

Editor’s Note: This is part two of our new “Insider” series on car rentals. Here’s the first part. By the way, if you see something I’ve missed in this post, please tell me in the comments .

Looking for a set of wheels?
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