CHARGE

Why resort fees are insidious and misleading

Hotels like to compare their mandatory daily surcharges to airline fees, but the truth is, they’re nothing like them. Most airline fees are avoidable. Resort fees aren’t.

Travelers who don’t care about where they sit, when they board, and who can bring their own food but still pack lightly can actually travel without paying additional fees.
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Are airlines about to charge your kids more?

If your blood pressure spikes when you think about the words “kids” and “plane” in the same sentence, as you just did (sorry about that), then this story may have a calming effect.

True, there’s no faster way to start a brawl on a flight or an online chat room than by putting the two together. Some passengers feel the interior of a plane should be a designated quiet zone; others treat it as a playground. It’s a conflict as old as commercial aviation.
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Billed by American Airlines – and then billed again

anderm / Shutterstock.com
anderm / Shutterstock.com
Russell Higley is promised a refund after his flight is canceled. But now his airline is trying to bill him twice for a flight he never took. What’s the problem?

Question: I read your columns and appreciate what you have done to help especially the less fortunate among us who are being wronged with financial penalties because we did not receive a promised refund. For someone like me, who is nearly 67 years old, with a pacemaker, heart and liver disease, and arthritis, this $371 loss is a nightmare.

American Airlines canceled my flight from New York to Palm Springs, Calif., and agreed to refund my fare.
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