CHANGE

Is this change fee going to stick?

What happens when you find out that you have a schedule change before your airline or travel agent?

Hey, don’t laugh. In a world of airline codesharing, it’s not uncommon.

But should you really have to pay a change fee to fix the flight? That’s what Deb Deiner wanted to know in our forum recently.
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Delta bends a rule after daughter’s tragic death

I’m honored to introduce our newest columnist, Andrew Der. His weekly feature is called “The Good News Guy” and it offers a much-needed counterpoint to all the negative stories on this site. I hope you find this feature as uplifting and inspiring as I have.

Too often, airline rules add insult to injury.

If you cancel a flight, for example, they make you pay even more for a new one, assuming the fees and fare differential don’t consume the entire value of your credit. And forget about changing the name on your ticket — it’s not allowed.

But those rules are not written in stone. Thank goodness for that.
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