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Hello, Dummy! Comcast calls its customers more shocking names

Caution: This post contains language that may not be appropriate for a family audience.

The most shocking thing about a revelation that a Comcast employee changed a customer’s name to “a**hole” was how shocked everyone was.

Readers reacted with indignation at my report that the company with the worst customer service scores in America would have employees who hated their customers enough to put it in writing.
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Is this online travel agency for real?

Did Mitja Baumhackl just book a room through a scammy online travel agency? He thinks so after making a recent hotel reservation at the Fullon Resort Kending in Pingtung, Taiwan, through a site called Asiarooms.com.
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