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Congratulations, you’ve won a free $1,000 gift card – just click here to redeem it!

If you clicked on this story for your “free” gift card, you’ll definitely want to keep reading. I’ve issued plenty […]

  • Can Capital One really “erase” my debts? And while you’re at it, could you do another rant about loyalty programs?
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    Can Capital One really “erase” my debts? And while you’re at it, could you do another rant about loyalty programs?

Can Capital One really “erase” my debts? And while you’re at it, could you do another rant about loyalty programs?

When Capital One offers to "erase" part of her debts with award points, Kate Morrical calls on a points skeptic to clear things up. See what happens next.

Is your phone card phony? 5 ways you can tell

When is an hour just 36 minutes? When you buy some phone cards, apparently. That's the conclusion of a recent Federal Trade Commission investigation, which found certain pre-paid calling cards offered an average of just 40 percent of call minutes customers thought they were buying — and some, significantly less.

“I feel like Starbucks is stealing money from me”

Peter Volpe's Starbucks account is frozen, and he doesn't understand why. Is the company allowed to just confiscate his credits?

Ridiculous or not? Oops, I forgot to check my credit card statement

It happens all the time.

Contract confusion: Don’t let your vacation get lost in translation

On second thought, maybe Haroldy Woods should have paid full fare for her train ticket from Frankfurt to Passau, Germany.

Membership doesn’t have its privileges: Passenger dumps Delta after card confusion

Membership has its privileges. Unless you're Donna Jordan. Every year since 2001, she's paid Delta a $134 annual fee for a co-branded American Express Platinum card. The card allowed her to collect Delta miles for each dollar spent and entitled her to a free "companion certificate" on Delta.