CAR

Why do I have to pay for the flat on my rental car?

When Alicia Reise and her husband rented a car from Hertz in England recently, they had no reason to believe the car was in less than perfect condition.

But there were two little problems. First, Reise thinks one of the tires was faulty. And second, the car didn’t have a spare tire; instead, it came with a canister that could be used to fix a leaky tire, she says.
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Is a burned-out clutch automatically my fault?

Question: My wife and daughter recently rented a car through Hertz in London. They purchased the Super Coverage insurance so there would be no hassle with any potential damages.

They did not get more than 10 miles from the airport when the clutch in the car malfunctioned, leaving them stranded in the middle of the road. She was pushed off the highway, and in doing so damaged the front tire and wheel going up onto the curb.
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Budget threatens customer with lawsuit, garnishment after he questions damage claim

Just in case you thought my recent critique of the car rental industry’s damage claims practices was over the top — and I assure you, it wasn’t — let me introduce you to Jonathan Kiluk.

He rented a late-model, four-door Toyota Camry from Budget Rent-A-Car in Ontario, Calif., earlier this year and is now being pursued by the company in a way that you might find a little troubling.
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