This year’s race for best car rental company wasn’t even close. Hertz took a commanding lead from the beginning and never let go, crossing the finish line first.
Readers voted Hertz the agency with the combination of best service and prices. They also lauded it for it conservative approach to damage claims, noting that it pursued only cases where it was certain the damage was caused by a customer.
It was followed by Enterprise, the largest car rental agency, and Avis. National and Alamo, two other brands owned by Enterprise, gave that company a dominant presence in this year’s top 6 list of car rental companies.