How far would an airline go to avoid another embarrassing cancer-patient-denied-boarding incident? Ask Steven Leslie, a passenger on a JetBlue Airways flight last week — just as Alaska Airlines landed in the news for expelling a sick passenger.
Shortly before a scheduled flight from Albuquerque, NM, to New York, Leslie found himself a row away from a family being quizzed by a crewmember about their child’s medical condition. The boy had cancer.
“The cancer patient was deemed too sick to fly by the airline crew and was removed from the aircraft,” he says. “I recorded this incident on my smartphone.”
After Merrill Hakim is diagnosed with lung cancer, she asks her airline for a refund on a non-refundable ticket. But is that allowed?
Question: I have tickets on Aer Lingus to fly from Dublin to Paris. I was diagnosed with lung cancer a few weeks before we were due to leave.
I had no problem getting a refund for our transatlantic flight with United Airlines, but Aer Lingus was only willing to refund the taxes unless I could reschedule within 30 days. Given the situation, that was not possible. They said the ticket would still have been good until the end of April, which is when we bought them, but who can make a commitment at a time like this? Continue reading…