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No refund for a sick passenger?

After Merrill Hakim is diagnosed with lung cancer, she asks her airline for a refund on a non-refundable ticket. But is that allowed?

US Airways tells customer her cancer isn’t terminal enough for a refund

Ben Coleman and his wife were supposed to fly from New York to Oakland last November on US Airways. The couple had purchased nonrefundable roundtrip tickets on US Airways for just under $1,000.

A $500 voucher for a missed riverboat cruise? You’ve gotta be kidding!

Some cases are resolved quickly. Some aren’t. Sheila Drezner Freedman’s problem with Tauck dates back to February 2010, and although the high-end tour operator thinks it is closed, she’s still fighting.

TSA watch: Are screeners preying on sick passengers?

The latest TSA horror story comes by way of Lori Dorn, a human resources consultant in New York.

Thank you! United fixes “last vacation” for terminal cancer patient

Here's a heart-warming story for the Thanksgiving holiday: James Thomson and a longtime friend, who is suffering from terminal cancer, ran into trouble with their flights from San Francisco to Bali. One leg of Thompson's flight was canceled, which threatened to end his friend's final vacation.
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