Is seaweed a legitimate reason to cancel your vacation rental and receive a full refund for your deposit? Susan Dorsey thinks so and she thinks I should think so, too.
Mason Roberts and his wife signed up with Holland America Line (HAL) for what they thought would be the trip of a lifetime: A 14-day itinerary through the eastern end of the Mediterranean with stops in Athens, Turkey, Israel and Egypt.
I love it when a company beats me to it.
All Shira Newman wanted to do was cancel her vacation rental in Seaside, Ore. She figured that she’d booked the rental at the last minute and then canceled shortly thereafter — easy come, easy go. So why not refund her $459?
Question: I recently booked a retreat to Costa Rica through a yoga studio in New York. Just before I was supposed to leave, I was admitted to the emergency room and had to cancel my trip.
In the customer service world, a first-class, roundtrip ticket anywhere the airline flies is the ultimate mea culpa — an airline’s way of saying, “We’re really sorry.”
And United Airlines promised Charles Rosenthal and his girlfriend two of them after canceling their flight from Palm Springs, Calif., to Los Angeles recently. But the tickets never arrived, and my inquiries to United have had disappointing results. Do I need to push harder, or let this one go?
Answer: If the W wasn’t charging you a cancellation penalty, then it must have been Cheaptickets.com. But since you didn’t keep your records, it’s difficult to say exactly what was going on.