Budget

Could the Canadian car rental scandal spread?

broadSomething about the $667 repair bill that Enterprise Rent-a-Car recently sent Jerry Bitting looked suspicious to him.

For starters, the car didn’t appear to be the one that Bitting, an account executive for a federal agency in Washington, had rented. The dates when the damage occured didn’t match the dates on which he’d driven the Mazda 3. The pictures were taken weeks after he’d returned the car. And questions to Enterprise’s damage recovery unit, asking for an explanation of the inconsistencies, were met with silence.

“I told them that the damages were not there when I picked up the car or dropped it off,” Bitting says.
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Sounds like a scam: Budget Ireland bills me for a new clutch, but I only drove a few clicks

Renting a car in Europe can take some getting used to for the average American visitor. The vehicles are smaller. Gas is more expensive. And most of the cars have manual transmissions.

And Americans, who are accustomed to driving automatic-transmission vehicles, are notorious for burning out clutches. It’s gotten to the point where any transmission problems are blamed on operator error — whether it’s true or not.

But when Ashley Pallotta contacted me back in 2009 with her burned-out transmission story from Ireland, it sounded like a possible scam.
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