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British Airways abbreviated my vacation — what am I owed?

British Airways flight 68 from Philadelphia to London was canceled on July 8 — “technical” issues, as Brian Osborn recalls. […]

Using frequent flier miles to escape from New York

Felix Chan’s parents are stranded in New York after a storm. They can’t get back to Hong Kong because he used miles to pay for their ticket. Are they stuck?

Delayed by a day, and these flight vouchers aren’t gonna cut it

Flight delays happen. But the one experienced by Nigel Goring-Morris and his companion on their flight from Tel Aviv to Honolulu by way of Los Angeles was so long, and the initial compensation so inadequate, that I'm considering getting involved.

I had an aneurysm, but British Airways is keeping my money

After Gavin King suffers an aneurysm and misses his flight to England, British Airways decides to keep his money. Requests for a refund or credit go unanswered. Looks like a case for the Travel Troubleshooter.

Is this British Airways flight bad enough for you?

Arthur West's 50th anniversary trip to Venice was "extremely enjoyable" — except for one little issue: the British Airways flights. All of them.

I paid an extra $8,250 to fly home — can you help me get a refund?

Anyone who needs a case study about the perils of airline codesharing should look no further than Kun-Yang Lee’s story. […]

Can my tour operator pocket my airline refund?

Donald Kne's British Airways flight is canceled, and the carrier refunds the money to his tour operator. So why isn't the company refunding the money back to him?