Quantcast

Why won’t AT&T help me with my medical bills?

After an accident at an AT&T store, Jane Smith-Stage turns to me for help with her medical bills But what […]

Help! Verizon overbilled my mother

Mindy Reyes’ mother is facing a big phone bill from Verizon for service she didn’t order. Can this be fixed?

Are airlines going to get away with a lie?

If the airline industry gets its way, and its cleverly named Transparent Airfares Act of 2014 passes, then the price […]

Flying somewhere? You’re not going to like what’s next

I’ve seen the future of air travel — at least the kind of future the airline industry wants — and […]

Before you demand a refund, check your bank statement

Where's Dannielle Beasley-Bundy's refund from DirecTV? Is the check really "in the mail"?

Billed twice? There’s a fix for that, travelers

Glenn Rossi’s recent Avis car rental had him seeing double. Literally.

Will a new law force cruise lines to better report onboard crime?

The remarkable thing about the proposed Cruise Passenger Protection Act is that on its face, it looks entirely unremarkable. The law would require cruise lines to publicly report all alleged crimes on a ship and to disclose their passenger contracts in plain English.