Quantcast

Are cruise lines doing enough to protect their passengers?

Pat Busovicki’s Eastern Caribbean cruise on the Carnival Dream almost ended in a nightmare.

Help! Verizon’s “global” plan overcharged me

Lisa Littlewood is overbilled by Verizon and it won’t adjust her invoice. Why not?

Is this car rental damage claim for real?

Brendon Taketa is broadsided by a damage claim two months after he returns his rental. Is the bill legit?

Why won’t AT&T help me with my medical bills?

After an accident at an AT&T store, Jane Smith-Stage turns to me for help with her medical bills But what […]

Help! Verizon overbilled my mother

Mindy Reyes’ mother is facing a big phone bill from Verizon for service she didn’t order. Can this be fixed?

Are airlines going to get away with a lie?

If the airline industry gets its way, and its cleverly named Transparent Airfares Act of 2014 passes, then the price […]

Flying somewhere? You’re not going to like what’s next

I’ve seen the future of air travel — at least the kind of future the airline industry wants — and […]

Open Popup
  • shutterstock_146092208

    Don’t wait to get help!

    You never know when you’ll need an advocate. So sign up for Elliott’s E-Mail, my weekly newsletter, which will tell you how to be a smarter consumer, avoid scams and swindles, and contains the most insightful commentary online.





    Already subscribed? Just click the “x” and this pop-up will disappear for the rest of your visit.