Quantcast

Hey American Airlines, where’s my ticket refund?

American Airlines promises Tracy Wilkinson a bereavement discount in the form of a refund after her grandfather dies. But now it isn't even responding to her inquiries. Why the radio silence?

Is “heartless” Southwest Airlines profiting from dad’s death?

Jennifer Kucinski lives in Kansas City. Her father lives in Orlando. Make that lived in Orlando.
Open Popup
  • shutterstock_43621333

    Whoa there!

    Did you know that you’re missing the very best part of this site? Elliott’s E-Mail, my weekly newsletter, tells you how to be a smarter consumer, how to avoid scams and swindles, and contains the most insightful commentary online.





    Already subscribed? Just click the “x” and I’ll ride off into the sunset. Please enable cookies on your browser, and this notice will disappear forever.