Vash Patel is like most air travelers: He doesn’t like to pay a lot but he also doesn’t like surprises. […]
Tom Ungar and his wife spent $128 to fly from Venice, Italy, to Naples, which is a ridiculously low fare. But when their checked luggage tipped the scales at just over 20 kilos, their airline demanded an additional $152.
The Irish discount carrier Ryanair has a well-earned reputation for unapologetically burying its customers in fees, including charges for carrying […]
It’s not your imagination. Congress seems to be paying closer attention to travelers’ welfare.
Leonard Henderson's ski trip to Telluride, Colo., didn't go as planned. US Airways lost his luggage and it stayed lost for the duration of the trip.
When something goes wrong on a trip, you don't always get the compensation you deserve -- you get what you negotiate. Alright, maybe that's not an original line, but it is an appropriate way to introduce Barbara Leon's case.
It's been more than two years since most major airlines "unbundled" their fares and began charging passengers for the first checked bag. And although air travelers are now paying more for their luggage than ever -- $2.7 billion last year, compared with just $1.1 billion in 2008 -- they are deeply unhappy about it, according to a new poll.