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    Berated for a screaming baby – do I deserve a full refund?

Berated for a screaming baby – do I deserve a full refund?

Evelyn Tachau-Brown probably deserves something after her recent Delta Air Lines flight. But what?

Should the babies in business class get priority bassinets?

Even though Kim Centrone made arrangements for Lufthansa to provide a bassinet for her baby on a recent flight from […]

“Unintentional things can and do happen during flights”

Before I tell you about Justin Cohen's case, there are one or two things he wants everyone to know. He likes kids. He's a former teacher and has a "high tolerance" for unruly youngsters.

Stuck next to two screaming toddlers in first class — can I get a refund?

If Jody Clark's recent United Airlines flight from Houston to Vancouver had been a scene in a movie, it probably would be the one where the protagonist is finally pushed to the brink of a nervous breakdown.

Pay another $166 or your baby stays in Costa Rica

When Daniel Weisleder tried to board his return flight from San Jose, Costa Rica, to Houston with his wife and […]

Which airline passengers drive you the craziest?

As any new parent knows, air travel with young kids isn't always easy. But few experiences come close to the Suelings' Thanksgiving flight from Westchester County to Atlanta on Delta Air Lines.

TSA baby pat-down photographer: “I’ve never seen anything quite that bad”

Jacob Jester is the Kansas City pastor who took the infamous "poop bomb" photo of two screeners at Kansas City International Airport patting down an eight-month-old baby on Saturday. I spoke with him about the incident, and the ensuing firestorm, this afternoon.
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