Quantcast
  • Shutterstock
    Permalink ShutterstockGallery

    Maybe the travel industry’s one-sided cancellation policies are due for cancellation

Maybe the travel industry’s one-sided cancellation policies are due for cancellation

Change your mind when you’re traveling, and the consequences can be costly.

  • Shutterstock
    Permalink ShutterstockGallery

    Dinged for using a “fraudulent” discount code on my Avis rental

Dinged for using a “fraudulent” discount code on my Avis rental

Anand Iyer recently rented a Hyundai from Avis in Westfield, NJ. He’d found the car online through a site called […]

Look out! Here comes electronic fuel metering

Karen Freeman thought that she’d returned her Chrysler 200 Sedan to the Richmond airport with a full tank. She thought wrong.

Charged for insurance I never wanted — or needed

Jenny Tran discovers a mysterious $260 charge on her credit card and discovers she’s been charged for optional car rental insurance she never wanted, or needed. Can she get a refund?

“What should I have done in this situation?”

The car rental insurance scam is a fairly well-known "gotcha" for international renters, and it's a trap Doreen Murphy believes she walked right into when she rented a car from Budget in Northern Ireland recently.

Who’s to blame for an “invalid” reservation number?

When Jeff Williams’ pre-paid Priceline reservation number is “invalid” he’s forced to rent a car at a higher price. Should Priceline refund the difference?

Can I fix this Avis “fantasy” rental charge?

Harry Good recently prepaid for his rental car through a Swiss company called HolidayCars, which makes sense, since Good is […]

Open Popup
  • shutterstock_146092208

    Don’t wait to get help!

    You never know when you’ll need an advocate. So sign up for Elliott’s E-Mail, my weekly newsletter, which will tell you how to be a smarter consumer, avoid scams and swindles, and contains the most insightful commentary online.





    Already subscribed? Just click the “x” and this pop-up will disappear for the rest of your visit.