Quantcast
  • Shutterstock
    Permalink ShutterstockGallery

    Maybe the travel industry’s one-sided cancellation policies are due for cancellation

Maybe the travel industry’s one-sided cancellation policies are due for cancellation

Change your mind when you’re traveling, and the consequences can be costly.

  • Shutterstock
    Permalink ShutterstockGallery

    Dinged for using a “fraudulent” discount code on my Avis rental

Dinged for using a “fraudulent” discount code on my Avis rental

Anand Iyer recently rented a Hyundai from Avis in Westfield, NJ. He’d found the car online through a site called […]

Look out! Here comes electronic fuel metering

Karen Freeman thought that she’d returned her Chrysler 200 Sedan to the Richmond airport with a full tank. She thought wrong.

Charged for insurance I never wanted — or needed

Jenny Tran discovers a mysterious $260 charge on her credit card and discovers she’s been charged for optional car rental insurance she never wanted, or needed. Can she get a refund?

“What should I have done in this situation?”

The car rental insurance scam is a fairly well-known "gotcha" for international renters, and it's a trap Doreen Murphy believes she walked right into when she rented a car from Budget in Northern Ireland recently.

Who’s to blame for an “invalid” reservation number?

When Jeff Williams’ pre-paid Priceline reservation number is “invalid” he’s forced to rent a car at a higher price. Should Priceline refund the difference?

Can I fix this Avis “fantasy” rental charge?

Harry Good recently prepaid for his rental car through a Swiss company called HolidayCars, which makes sense, since Good is […]

Open Popup
  • shutterstock_43621333

    Whoa there!

    Did you know that you’re missing the very best part of this site? Elliott’s E-Mail, my weekly newsletter, tells you how to be a smarter consumer, how to avoid scams and swindles, and contains the most insightful commentary online.





    Already subscribed? Just click the “x” and I’ll ride off into the sunset. Please enable cookies on your browser, and this notice will disappear forever.