Susan Jay regrets picking up the phone to make a call from Harrah’s Atlantic City. But she says she had no choice. Her cell phone wasn’t getting a clear signal.
When Jay checked out, she discovered three unexpected charges — one for $26 and two for $45.
Yep, you guessed it. Harrah’s charged her about $5 a minute for the phone calls, an unconscionable markup.
“After a heated discussion with the billing department, they removed the five-minute call for $26,” she says. But that left her with a $90 bill. And the casino wouldn’t budge.
“It’s not enough,” she says.