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Do travel companies charge too many junk fees?

Susan Jay regrets picking up the phone to make a call from Harrah's Atlantic City. But she says she had no choice. Her cell phone wasn't getting a clear signal.

Have hotels taken their fees too far?

How do you know if hotels have gone too far with fees? When Jay Sorensen complains about them. Sorensen runs […]

Amtrak takes a page from airlines, raises luggage fees

Amtrak is raising its luggage fees on Sept. 10, the national rail carrier disclosed on its website today.

When revenue-hungry airlines play “chicken” with passengers

Here's a decision most of us will have to make the next time we fly: Should we splurge for a "premium" seat in economy class -- an aisle or a window seat -- or leave it to chance, and possibly end up in a middle seat?
  • The painful truth about luggage fees your airline doesn’t want you to know
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    The painful truth about luggage fees your airline doesn’t want you to know

The painful truth about luggage fees your airline doesn’t want you to know

We got yet another painful reminder of how fee-crazy the airline industry has become when this video clip went viral yesterday. As if we needed one.

Would airlines still be profitable if you stripped away fees?

Yes, but hardly.

When should an airline tell you about fees? Survey says …

The sooner, the better.