Arjun Aiyer receives a surprise bill for an extra $600 after renting a car in Mexico. The company alleges the vehicle was damaged while Aiyer was driving it. But where's the proof?
Mel Jung’s Amtrak tickets are canceled accidentally, and he’s forced to pay a $236 for a new ticket. No one is taking the responsibility for the error. Is he stuck with the higher fare?
Doug Marshak wants to know. The airline in this case is Delta, which mailed him a box of ... well, I'll get to all that in a second.
If you're a frequent flier, maybe you covet a Delta Reserve American Express Card. It offers access to Delta's Crown Room, a first-class companion certificate and a generous 10,000-mile bonus when you sign up.
If you collect frequent flier miles, you already know what happens when you don't play by the rules. You know there are exceptions to the rules. But what if you play by the rules, and still lose?
Adam Salamon's honeymoon did not go well.
On Oct. 1, the annual percentage rate on Mike Golden's American Express Platinum card will jump by about 25 percentage points.