Is there a cure for the upselling epidemic?

Airlines do it by quietly restricting the terms on their tickets. Cruise lines resort to good old-fashioned salesmanship. And the entire travel industry does it better, thanks to sophisticated software.

It’s called the “upsell” — and yes, it’s completely out of control.

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Hell hath no fury like a passenger scorned?

Is this a plane cabin or a cage match?

That’s the question I’d have been asking myself on-board the JetBlue flight to New York as I watched two women brawling, one armed with a can of pepper spray and the other with a razor and a wicked right hook.

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