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Maybe your travel standards are too low

Incredible customer service and travel used to be more or less synonymous. Not anymore.

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    What happened to my travel industry – and how do I get it back?

What happened to my travel industry – and how do I get it back?

Glen Brewer is an unashamed railroad enthusiast. He runs a website that specializes in 19th century trains. And that made […]

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    Why your next airline ticket purchase should be like buying a car

Why your next airline ticket purchase should be like buying a car

When Loren Witkin says that he shopped around for a new car, you can take him at his word.

How to navigate the child-unfriendly skies

What is it with airlines and kids these days?

Airlines sue travel clubs for appropriating logos

It starts with a postcard saying that you’ve won an airline ticket. To collect your prize, you have to attend […]

Are airlines profiting at your expense?

Why are airlines raking in record profits? Maybe they’re monetizing your personal data — selling your name, address and phone […]

Should I participate in a travel loyalty program?

Thinking of becoming a frequent flier or frequent stayer? Here’s what you need to know before you do.

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