An airline seat dispute quickly spirals out of control

Economy class airline seats are small and getting smaller — of that there is no doubt. But if you do have doubts, consider what happened to Deana Worth on a recent American Airlines flight from Los Angeles to Miami.

Worth purchased her economy class seat, believing she’d have an adequate amount of legroom, as she has in the past. But times change. She found herself on a Boeing 777 with about 31 inches of seat “pitch” — a rough measure of leg room.
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Are airlines about to charge your kids more?

If your blood pressure spikes when you think about the words “kids” and “plane” in the same sentence, as you just did (sorry about that), then this story may have a calming effect.

True, there’s no faster way to start a brawl on a flight or an online chat room than by putting the two together. Some passengers feel the interior of a plane should be a designated quiet zone; others treat it as a playground. It’s a conflict as old as commercial aviation.
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FAA funding bill may mean big changes for fliers – or none

An impending fight in Congress this spring over the Federal Aviation Administration reauthorization bill could affect your next flight, for better or worse.

Trade associations call the appropriations bill the most important piece of legislation in the travel industry. The last one, passed in 2012, not only funded the FAA but also turned tarmac-delay rules into law and established an advisory committee for Aviation Consumer Protection.
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Yes, loyalty programs are rigged — but what are you going to do about it?

Remember how easy it used to be to earn frequent flier miles? You’d book a flight on a major airline, go on that trip, and earn miles based on the distance flown — usually one award mile for each flight mile.

It’s not that simple any more.

First, airlines added a class-of-fare bonus so that a purchased first class ticket would earn double miles. Then they started offering their own branded credit cards so you’d earn miles when you purchased your airline ticket on the card, one mile per dollar spent on a ticket on their flights. And then they upped the ante to two miles per airline ticket dollar (their airline, of course) and one mile for every other dollar charged on the card.
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Should airlines be re-regulated?

The days of a freewheeling, lightly regulated airline industry, in which a carrier can charge whatever fees and fares it pleases, may be nearing an end.

A confluence of events is pressuring government regulators to take action that, depending on your point of view, will make air travel less expensive or interfere with a free market, driving ticket prices higher.
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What to do about the ‘circumstances beyond our control’ excuse

The excuse had a familiar ring to it.

Craig Zimmett’s daughter, Alissa, was supposed to fly from Miami to Gainesville, Fla., but she didn’t. Instead, her commuter flight took an unexpected detour to Jacksonville, Fla., after pilots were erroneously notified that some airport communication systems in Gainesville had stopped working. The airline said these circumstances were beyond its control.
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How refundable are airline fees? Not so much

The North American airline industry collected an estimated $8.2 billion last year from fees for items such as checked baggage, premium seat assignments and early boarding privileges — a $700 million increase from 2013. But are they keeping more of your money than they should?
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