This is Adam James Faust, a 14-month-old boy from the Washington area. One day, Adam and one of his siblings got into a bathtub with their clothes on to play. The hot water got turned on and Adam suffered serious burns on 65 percent of his body, according to his parents’ blog.
It’s a tragic accident that required three months of painful treatment in Boston, 440 miles away. Enter JetBlue and one of the most extraordinary examples of corporate kindness I’ve ever seen.