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    Hey Kohls, why can’t I have those body bags at the sale price?

Hey Kohls, why can’t I have those body bags at the sale price?

Dolores Gillespie thinks she’s going to pay $12 for a handbag. But Kohl’s has other plans for her purchase.

Four months of emails are MIA — what should we do?

Gavin Sullivan’s parents are missing four months worth of emails, and they think Comcast is to blame. What should they […]

Lookit what the stork delivered – a baby forum!

I’m incredibly excited to share the good news with you today. We’ve launched a new forum that’s designed to

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    This Frigidaire doesn’t refrigerate – why won’t my warranty work?

This Frigidaire doesn’t refrigerate – why won’t my warranty work?

Lisa Veyka’s air conditioner stops working just before a hot holiday weekend. Why won’t anyone help her?

Help! Verizon’s “global” plan overcharged me

Lisa Littlewood is overbilled by Verizon and it won’t adjust her invoice. Why not?

What happens to my valuables on a shipwreck?

Note: The “Problem Solved” column normally deals with non-travel issues that are fixable, but a recent reader question prompted me […]

A little disconnect on Sprint’s discount offer

Sprint promises Jennifer Thomas a discount, but it doesn’t come through. Can she force the phone company to honor its […]

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