Problem Solved

“It is resolved!”

Researching company executive contacts can be a thankless job.

I know because for many years, before I connected with a group of incredible volunteer researchers, I did it alone. Every day I’d carve out a half hour or more to research the names, numbers and emails of the managers in charge of customer service.
Continue reading…

“This has been a long, long ordeal”

Wayne Brumett wanted to take his family on a Disney vacation, and he spared no expense. In May, he purchased six first-class round-trip tickets on American Airlines between Sacramento and Orlando, at a price of more than $9,700. He planned to travel with his wife, son, daughter-in-law and two grandkids.
Continue reading…