It was supposed to be a weekend of fun in the sun at the Chesterfield Hotels and Suites, one of Miami’s famous Art Deco hotels.
But for Jeff Premet and his fiancé, Diane, there was no sun — and no fun.
Diane was rushed to the emergency room just before their vacation. Now the hotel is pocketing $578 of their money and Premet needs our help recovering it.
Remember the hornet’s nest we stirred up a few months back when we called for an end to the airlines’ phony “fuel surcharge”?
Rob Rumohr was looking forward to his Western Caribbean cruise on the Norwegian Epic, with ports of call in Jamaica, the Caymans and Mexico.
“We had been planning a special vacation for several months,” he says. He was bringing his mother, who had been recently widowed, on the cruise.
“I needed to plan something for her to look forward to since I knew it was going to be especially difficult for her,” he says.
Were Chelsea Paterson and her friends “wrongfully evicted” from their room in Boston?
Did the hotel leave five grown women to fend for themselves in their pajamas on the frigid streets of the city? That is the question we are trying to answer in today’s case from the trenches of consumer advocacy.
My patience was running thin.
I’d picked up a pack of Flair pens at a great price to use as prizes at a junior high volunteer event. Just $4.79 per packet, according to the tag. But the Walmart register begged to differ. It displayed the price as $6.29.
Jo Ann Good had no idea.
No idea that her Avis rental would burst into flames on the road to Montpellier, France. No idea that Avis would try to charge her for an incident report with the French police. And no idea that she’d be on the hook for the damage to her personal belongings.
Edward Picarella needs your help now.
But he’d like more than the name of an executive in charge. He wants his identity back.
See, someone stole it. Here are the details on this new case, which just landed in our forums. As a reminder, these are totally unvetted consumer problems that are unfolding in real time.