New at On Your Side: freemail services

With phishing scams on the rise — see this post from last week if you don’t believe me — it’s time to add another category to the On Your Side wiki: freemail services.

Before I go over the companies, I wanted to mention one thing. Just because these services are “free” doesn’t mean they shouldn’t offer any customer service. They have a different business model, but that doesn’t excuse them from standing behind their products.

We’re off to a good start. In our first batch of companies, we have AOL, Facebook, Google, Hotmail, LinkedIn and Yahoo!.

As always, please let us know what we should add.

If you’ve been helped by any of these categories, then please consider adopting a wiki. Here are the details.

(Photo: digit pedia/Flickr Creative Commons)

Christopher Elliott

Christopher Elliott is an author, journalist and consumer advocate. You can read more about him on his personal website or contact him at Got a question or comment? You can post it on our help forum.

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