What’s the difference between a travel agent and an online agency?

What’s the difference between a travel agent and an online agency?

Think booking through an online agency is the same thing as buying through a human travel agent? Think again. I explain the differences.

Christopher Elliott

Christopher Elliott is an author, journalist and consumer advocate. You can read more about him on his personal website or contact him at . Got a question or comment? You can post it on the new forum.

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