What’s new on Elliott: Car rental craziness, DOT rule details and the $7.8 billion question – sponsored by Floridavacationauction.com


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Notice anything different? I have a few exciting new projects that I can’t wait to tell you about this morning. I’ve tweaked the design on Elliott, my site dedicated to advocating for travelers, to make it even more readable. You’ll also notice a new site that just entered the “beta” testing phase. It’s called On Your Side, and it’s an ambitious, collaborative project that will help you get better customer service anywhere — not just in travel. (I need volunteers to help with it, so if you’ve always wanted to make a difference, here’s your chance. Send me an for details.) Also, please don’t miss the first three installments of my 11-part dissection of the Transportation Department’s new customer service rules for airline passengers. Here’s part one, two and three.

Visit Florida for less. Please check out our underwriter, Florida Vacation Auction and save up to 80 percent off retail on resorts, hotels and attractions in the auction and 20 to 30 percent via Buy Direct. No cost to use unless you win or buy. Register using promo code Elliott to get a $25 credit towards a winning auction. Details here.

Buy the best travel insurance policy now. Please visit our underwriter, TripInsuranceStore.com – Offers detailed trip cancellation travel insurance information. Call Steve, Deanna, Becky, Mary or Teresa directly at 1-888-407-3854 for personalized advice or visit it online.

Moneysaving secrets they don’t want you to know. What are your secrets for saving money when you travel that they don’t want you to know about? Share your tips for saving money on airline tickets, cars, cruises and hotels that the industry would prefer you not know. Please and don’t forget your full name, city and occupation.

The real Southern California is only one week away. On June 17, we’re shifting into “travel” mode when we visit Southern California for two weeks and write about it (look for more here and on National Geographic Traveler’s blog, Intelligent Travel. Want to suggest a destination? Just . I’ll see you this summer!

Let’s connect. Interested in keeping up with the very latest in the world of consumer travel activism? Please follow me on Twitter (I’ll follow you back). I’m at @elliottdotorg. Or friend me on Facebook.

In this issue. Car rental craziness. Plus, new details on DOT rules and the $7.8 billion question.

New posts

Car rental craziness: 6 odd rules and how to steer clear of them (MSNBC)

The $7.8 billion question (The Washington Post)

Do predators want to buy your “pre-foreclosure” house? (On Your Side)

“This isn’t the right time for people to be going to Thailand” (Elliott)

New rules would require airlines to meet “minimum” customer service standards (Elliott)

Warning: Airline sites can’t read your mind, no matter what they say (Elliott)

Right hotel, wrong room (Elliott)

Government will require airlines to offer “complete picture” of ground delays (Elliott)

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Christopher Elliott

Christopher Elliott is an author, journalist and consumer advocate. You can read more about him on his personal website or contact him at . Got a question or comment? You can post it on the new forum.

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