New on Elliott: Where are the jihadist grannies? – Sponsored by Tripinsurance.com

Grannies being strip-searched? Seriously? Oh yes, and I have more on those suspected octogenarian terrorists right here. (You can’t make this stuff up.) Plus, don’t miss this week’s Washington Post column about the hazards of cashless toll roads. And I have the answer to the persistent question: Who moved my cheese?

Burning questions: Have you witnessed a random act of kindness during the holidays, while you’ve been traveling? I’d love to hear your story of a travel employee or fellow traveler going the extra mile during this time of year. Send me a note. Also, please nominate your favorite travel blogging personality.

Hey, if you’re flying somewhere, I hope you’ll check out our underwriter, Airport Parking Reservations, which offers discounted airport parking and guaranteed parking reservations. Why? Because they are supporting consumer advocacy online, and we love them for it. And because eventually, you’ll have to park your car at the airport — and why not support a businesses that supports you?

American Airlines charges sailor a fee for flight change
“I’m hoping you can help my son with a situation,” Brad Lessem wrote to me a few days ago.

A rescheduled flight — and a lost night at a hotel
David and Dorothy Juergens are looking forward to their fourth Princess cruise next month. There’s just one little problem: Their airline rescheduled their flight, and that messed up their schedule — and cost them money.

There goes $469 down the drain (thanks a lot, Priceline)
Alexa Buffini admits she made an “honest mistake” when she booked her rooms through Priceline and bid for the wrong date. She hoped the company would help her fix it.

Why isn’t anyone mad about car rental fee disclosure?
When it comes to airline fees, there’s no shortage of outrage. The simple mention of the word “ancillary” or “surcharge” in a story is enough to draw hundreds of comments.

(Photo: Curtis C Ronn/Flickr)

Christopher Elliott

Christopher Elliott is an author, journalist and consumer advocate. You can read more about him on his personal website or contact him at chris@elliott.org. Got a question or comment? You can post it on our help forum.

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