New on Elliott: Get me a manager, no refund for my condo, stuck in a holding pattern – Sponsored by Travelinsure.com and Floridavacationauction.com

By | February 25th, 2011

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New posts

Get Me a Manager! 5 Secrets For Finding The Right Person At a Company
Got a problem? You probably want to talk with someone in charge right away — someone who can clear up your grievance quickly.

The Travel Troubleshooter: No refund for my Colorado condo?
May Tong reserves a condo in Winter Park, Colo., but calls off her vacation about a month before her arrival. The cancellation policy seems to allow for a refund, under certain conditions. But have those conditions been met? Maybe.

Related story:   New on Elliott: Scammed again, no refund for my no-show and more Southern California adventures - Sponsored by Floridavacationauction.com

What would you do? Help, Delta Vacations has me in a holding pattern
Ever since Ruth Harris tried to book a vacation to Hungary through Delta Vacations last month, she’s had nothing but trouble.

Ridiculous or not? US Airways closes a “loophole” – but opens a can of worms
A few weeks ago, Bob Johnson got an email from a US Airways employee that began, “They’re at it again.”

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Related story:   What's new on Elliott: Desperate for Southwest, Volcano love letters and Continental-United, reconsidered

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