Has JetBlue lost its heart?

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Has JetBlue lost its heart? As much as I love to fly on the New York-based airline, I just had to ask. I’ll explain why, and I’ll give you the answer in my USA Today column.

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This week’s burning question

When “free” isn’t really free.  Have you recently been offered something “free” (like “kids eat free” or “free wifi” or a “free ticket”) while traveling, but discovered there were significant strings attached, rendering it not quite free. If so, I’d love to include your story in an upcoming column.

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Christopher Elliott

Christopher Elliott is an author, journalist and consumer advocate. You can read more about him on his personal website or contact him at . Got a question or comment? You can post it on the new forum.

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  • TonyA_says

    Has Jetblue lost its heart? Absolutely not.
    Their CEO went on TV the other day saying there was really more to this story.