Is ignorance bliss when it comes to passenger rights?

By | October 7th, 2013

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Beyond the fact that you don’t have too many, what do you know about your rights as an airline passenger? If you said “not much,” then you’re in good company. I’ll explain why in my USA Today column.


Has your trip been disrupted by the government shutdown?
I’m working on a story about the shutdown, and how it’s affecting travelers. Please send me your stories of delays and your adventures of dealing with the U.S. government. Here’s my email address. As always, don’t forget include your full name, city and occupation.

Does the travel industry prey on families?
From surcharges that hit families the hardest, like airline luggage fees, to special surcharges that only a family would pay, some families feel they’re being unfairly singled out by the travel industry. Have you ever felt that way when you’re traveling with your kids? Please let me know.

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Related story:   What's new on Elliott: Old rules we need, overblown fears and flying fantasies


Should you ever apologize to a company?
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Hey travelers, where’s your bar?
I’m packing for my first solo trip in a while. No kids. No cats. No Chris. Yeah, I’m excited. It’s probably the whole traveling-without-the-tribe thing. Kari explains on our family travel blog, Away is Home.

Mad about travel? Then you probably shouldn’t read this
It’s the time of year when the days get shorter and my mood grows darker.
And I’ll be honest: that government shutdown, the legislative gridlock and the shoot-out at the Capitol aren’t exactly the kind of pick-me-ups I was looking for. It’s probably not the best occasion to write a mission statement, but who cares?

TSA’s new Pre-Check programs raises major privacy concerns
When the Transportation Security Administration’s Pre-Check formally launches sometime this fall, its trusted-traveler program will already have the enthusiastic endorsement of frequent travelers — and an equally enthusiastic denouncement from privacy advocates. Here are the details.

  • jerryatric

    At least you have some rights. Here in Canada we have no rights! Every time some one tries, Air Canada & friends slap it down.