Has anyone invoked an “Act of God” clause when you traveled?

By | June 17th, 2013

Nevenm/Shutterstock
Nevenm/Shutterstock

This is the online edition of Elliott’s E-Mail, my free weekly newsletter. Please join me Tuesday at 10 a.m. EDT for Travel Live, a half-hour conversation across Facebook, Twitter and Google Plus. Tune in to the hashtag #travel at 10 a.m., and I’ll explain the rest. Our topic: When travel companies invoke and “Act of God” to deny you a room, transportation or cruise. At 10:30 a.m., I’ll do a live YouTube broadcast, which will be archived on my channel.

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Has a travel company every invoked an “Act of God” in the wrong way?
We’re heading into that time of the year when thunderstorms and hurricanes throw a wrench in our travel plans. But has an airline, hotel, car rental company or cruise line ever invoked the weather or some other natural disaster in a way that didn’t make sense, or seemed inappropriate? I’m writing a story about the right way, and the wrong way, to invoke the ol’ force majeure clause. Please send me an email. As always, please include your full name, city and occupation.


Let’s talk!
The stories you see in this newsletter are just a starting point. I hope you’ll take a minute to leave a comment, whether you agree or disagree with something I’ve written. Let’s continue the conversation on Twitter, Facebook, LinkedIn or Google. I’m listening. And of course, I’m also here if you need me. Here’s my email address.

Related story:   Would you "subscribe" to your airline luggage fees?

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