Being a customer can be a real roller-coaster ride!

Trust me on that. I’m reporting this week from the roller-coaster capital of the world, Sandusky, Ohio. You can read more about our visit tomorrow on my family travel blog, Away is Home.

This week’s most talked-about post is a sign I spotted at a restaurant in Michigan. Would you eat here?

Question of the week: Which U.S. political party will be better for travelers? With the Republican and Democratic conventions just around the corner, what better time to ask which party would benefit travelers during the next four years, and why. As always, don’t forget to include your full name, city and occupation.

Thank you, Travel Hacking Cartel. Our sponsors from Travel Hacking Cartel help you earn hundreds of thousands of frequent flyer miles without getting on a plane. But they also care deeply about customer service, and that’s why we love them. Please show them some love by giving them your business.

This week on Elliott. Can a tour operator just pocket your airline refund? Here’s a case where that happened. Also, is the car rental industry’s claims process fair to travelers? Read this and then tell me. Plus: Does a B&B have to honor an incorrect rate, even if it repeatedly confirmed it?

Elsewhere online. On Mint.com, I tell you if you should just give up on your consumer complaint (whoa — read the story before you do!). In my Washington Post column, I break down Southwest’s recent fare glitch and tell you how to avoid the next one. My guest columnist stint at Consumerist continues with a look at a cell phone discount that was withdrawn and then, after I intervened, reinstated. And on the Huffington Post, I ask: Are TSA agents heroes?

On Away is Home. Our year-long family travel adventure continues, with stops last week in Illinois, Wisconsin and Michigan. Here are snapshots from Saugatuck, Mich., the State Capitol in Madison, Wis., Circus World and the International Crane Museum (Both in Baraboo, Wis.) and a cooking lesson from the Dells. And in case you missed it, here’s our report from the Holiday Inn Resort in Pensacola, Fla.

Remember, you can follow me on Twitter or Facebook and you can track the Away is Home Twitter and Facebook site. I’ll see you out there.

Have an excellent week, everyone. Safe travels!