*Note*  When referring to an individual store, it’s called “Walmart”.  When referring to the corporate title, it’s “Wal-Mart Stores, Inc.”

702 SW 8th Street
Bentonville, Arkansas 72716-8611
(479) 273-4000
1-800-Walmart (1-800-925-6278)
Fax: (479) 277-1830

How to get through to a person.
Press “2″ for customer at the first prompt, then “1″ for experience and then “1″ again to be transferred to a person.


Wal-Mart Stores, Inc. is a general store company with headquarters in Arkansas. Among other things, Wal-Mart specializes in selling food, electronics, books, car accessories, sporting goods, gardening products and clothing. Common complaints with Wal-Mart include issues with products and services and customer service issues. If you have a complaint to make against Wal-Mart you can call, fax or email the company or use the company’s Twitter.

Customer service resources

Wal-Mart contact page
Wal-Mart corporate email form
Wal-Mart general contact page



Primary contact

Cindy Davis, Executive Vice President, Global Customer Insights
702 SW 8th Street
Bentonville, AR 72716
[email protected]
(479) 273-4000

Secondary contact

William S. Simon
President and CEO, Walmart U.S.
[email protected]
(479) 273-4000

Chief executive(*)

Doug McMillon
President and CEO, Walmart International
[email protected]
(479) 273-4000

What others have to say about Wal-Mart:

Wal-Mart Pharmacy
Wal-Mart Tire & Lube
Wal-Mart Vision Center
Wal-Mart Retail
Wal-Mart Supermarkets
Complaints from Wal-Mart Employees
Wal-Mart Pet Department
Wal-Mart Tire Centers
Wal-Mart – Customer Service

This information has been collected from publicly-available resources
and is believed to be accurate at the time of the last update. If any
of this information is inaccurate, please e-mail me.

* Executives should only be contacted when your letter or email
has not been acknowledged within six to eight weeks.