Volkswagen of America is a division of the Volkswagen Group.
General phone number: (703) 364-7000
Toll-free phone: 1-800 DRIVE VW
Volkswagen of America Customer CARE
P.O. Box 68977
Seattle, WA 98168
Customer CARE email
Berliner Ring 2, 38840
Telephone: +49 (0) 5361 9-0
Fax: +49 (0) 5361 928282
How to get through to an operator:
Dial 1-800-822-8987. Press 1 and then press 5.
If you have a customer complaint, please read this before contacting the company.
Customer Service Resources
Head of After Sales
Executive Vice President Group Quality and Service
Chief executive (*)
President and CEO, Volkswagen of America
This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.
* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.