Virgin America Customer Service Contacts

Virgin America is an American airline that offer service between major metropolitan cities on the Eastern and West Coast. Its main hub is in San Francisco. It was recently acquired by Alaska Airlines, and their merger has been finalized as of December 2016; however, they are operating as two separate entities.

How to reach a person at Virgin America

Customer Service :(877) 359-8474

Virgin America Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Virgin America

The airline promptly attended to a passenger requiring assistance

How to resolve a problem with Virgin America

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Virgin America mailing address

Virgin America
555 Airport Blvd
Burlingame, CA 94010

Virgin America social media channels

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Virgin America executive customer service contacts

Primary Contact
Trudy Dobbins
Customer Care Manager
555 Airport Blvd
Burlingame, CA 94010
[email protected]

Vanessa Quintana
Guest Relations Supervisor
555 Airport Blvd
Burlingame, CA 94010
[email protected]

Paul Kusulas
Guest Relations Supervisor
555 Airport Blvd
Burlingame, CA 94010
[email protected]

Secondary Contact
Peter Hunt
President
555 Airport Blvd
Burlingame, CA 94010
[email protected]

Jeff Butler
Vice President of Inflight u0026 Call Center Services
555 Airport Blvd
Burlingame, CA 94010
[email protected]

Wayne Newton
Vice President, Airport Operations and Customer Service
555 Airport Blvd
Burlingame, CA 94010
[email protected]

Chief Executive
Ben Minicucci
Chief Executive Officer
555 Airport Blvd
Burlingame, CA 94010
[email protected]

How to get professional help with your Virgin America problem

If you need help with Virgin America, you can contact our advocacy team or just click the "Get Help" button.

Get Help

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