555 Airport Blvd
Burlingame, CA 94010
Virgin America is the newest, and perhaps the most promising, airline startup in years. Its fares are low (for now, at least) and in-flight entertainment offerings are impressive, from onboard instant messaging to first-class seats that deliver massages. It’s almost enough to make you forget about that whole deregulation thing. But I digress. We don’t know enough about Virgin America, because it hasn’t been flying long enough (it took off in August 2007). But we do know enough about its sister carrier, Virgin Atlantic, to make a few educated guesses. First class will almost certainly blow the competition out of the water. Economy class? We’ll see.
If you have a customer complaint, please read this before contacting the company.
Customer service resources
Contract of carriage (not yet available)
Head of people and in-flight services
Vice president of airports and guest services
Chief executive officer
This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please e-mail me.
* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.