141 Needham Street
Newton, MA 02464

(617) 670-6300

Social media


TripAdvisor claims to by the world’s largest travel site. It promises to help travelers “plan and have the perfect trip.” TripAdvisor says it offers trusted advice from real travelers and a wide variety of travel choices and planning features. As a practical matter, TripAdvisor accepts reviews from anonymous readers and does not have a uniform or transparent way to deal with fake reviews.

Primary e-mail

The answer to your most common queries can be found through TripAdvisor’s help center. For most other queries, you need to sign in using your TripAdvisor account.

Primary contact

Barbara Messing
Chief Marketing Officer
(617) 670-6300

Chief Executive (*)

Steve Kaufer
(617) 670-6300

Notes from the company

If you have a question about one of TripAdvisor’s reviews, the company lists a special email address, and a phone number, (781) 444-1113 x501. If you represent a hotel or attraction listed on TripAdvisor and want to respond to individual reviews submitted regarding your establishment, please use its online management response form.

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please e-mail me.

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.